RETURNS

Cancellations, Returns & Refunds

We do not offer cancellations, returns, or refunds on domestic orders.
However, replacements are offered only in case of damaged products due to transit accidents.
Replacements are provided for the same product as originally ordered.
If the replacement item is not in stock, a store credit refund will be issued once we receive the returned package.
Refunds cannot be transferred to any other payment method.

Defective or damaged items will be picked up from the original delivery address.
The replacement will be dispatched only after we receive the returned item.
If pickup is not possible from the original address, the customer must self-ship the item to us.
For orders placed during sales or promotions, customers must have a complete package opening/unboxing video to claim replacement for damaged items.
Damaged item complaints must be reported within 48 hours of receiving the product. Complaints after this window will not be entertained.

To report missing items, please provide a full package opening/unboxing video.
This will help us coordinate with the logistics company in case of theft during transit.